Shipping Policy

We despatch every order from our team in the UK and aim to get your skincare to you as quickly as possible.

Delivery Options

• Standard Delivery — £3.95, 2 to 4 working days via Royal Mail Tracked 48
• Express Delivery — £6.95, 1 to 2 working days via Royal Mail Tracked 24
• Orders over £45 qualify for free Standard Delivery automatically at checkout

Despatch Times

Orders placed before 2pm on a working day are usually despatched the same day. Orders placed after 2pm, or on a weekend or bank holiday, are despatched the next working day.

Delivery Times

• Standard Delivery: 2 to 4 working days from despatch via Royal Mail Tracked 48
• Express Delivery: 1 to 2 working days from despatch via Royal Mail Tracked 24
• A confirmation email with tracking details is sent once your order is despatched

Delivery Address

Please double check your delivery address and postcode at checkout. We are unable to redirect parcels once they have been despatched, so let us know as soon as possible if you spot an error.

International Delivery

At present we only deliver within the United Kingdom. If this changes, this page will be updated with international rates and timeframes.

Questions

If your order has not arrived within the expected timeframe, please get in touch via our contact page and we will look into it for you.